Research into the delivery and organisation of health care is a vital component in the improvement of health services. A wide range of disciplines and methods needs to be deployed to address research questions in this field. This unique reader brings together thirty examples of high-quality SDO rese[...]

There is increasing recognition that advances in medicine are only part of the answer to better health care. These advances, together with rising expectations of health care users, mean that demands on the way we organise and deliver services will become greater. It is therefore essential that we ad[...]